HERO Jobs V2

Customer success

Let us help you to maximize your ROI with our products.

Request a customer success manager

Receive close guidance from our experts, and find new business opportunities while maximizing the impact of photogrammetry technology across your organization.

  • Onboarding sessions
  • Customer Success Program

On-boarding session options

Are you starting to work with one of our solutions but don’t know where to begin? Tell us more about your use case and we will take care of guiding you through the steps you need to take to be successful!

PIX4Dscan & PIX4Dinspect

PIX4Dscan logo
  • What is PIX4Dscan
  • Compatible devices and Drones
  • What to do before connecting your drone to PIX4Dscan
  • How to set your drone with PIX4Dscan
  • Cell Tower Workflow presentation
  • Live DEMO to explain the following:
  • The App's dashboard, settings, and options explained
  • Before launching the mission
  • Different mission options
  • Performing the mission
  • After performing the mission
  • Final Q&A
  • Next steps
PIX4Dinspect logo
  • What is PIX4Dinspect
  • Live DEMO to explain the following:
  • Requirements to use PIX4Dinspect
  • How to open PIX4Dinspect
  • PIX4Dinspect dashboard explained
  • How to create a new Asset
  • How to create a new Project for an Asset
  • Steps 1,2 and 3 of the project creation process
  • Project inspection (once created)
  • Creation of annotations, measurements, manually added inventory items, hot to export outputs, etc.
  • Final Q&A
  • Next steps

Book your onboarding session

viDoc & PIX4Dcatch

PIX4Dscan logo
  • What is PIX4Dcatch and viDoc RTK rover?
  • Before starting
  • Download and install PIX4Dcatch
  • Attach the device to the viDoc RTK rover
  • RTK best practices
  • Capture guidelines
  • Processing a project
  • PIX4Dcloud / PIX4Dcloud Advanced
  • Processing Options
  • Process locally with PIX4Dmatic / PIX4Dmapper
  • PIX4Dcatch Settings
  • Single point measurements / GCPs
  • Q & A
  • Next steps
Book your onboarding session