Data and Privacy
At Pix4D, we are committed to provide our users and customers meaningful privacy policy protections. This page will discuss how we manage and protect your data, especially with respect to the GDPR.
About the GDPR
The General Data Protection Regulation (GDPR) are effective across Europe from May 25th, 2018. This regulation is designed to give people like you more control over your own data, and companies like us clearer guidance on how and why we can store or use it.
For more information, see www.eugdpr.org
We take privacy seriously
We work hard to ensure your personal information and other data is protected with appropriate technical and organizational safeguards. However, please be aware that no security measure can be completely effective, and you share your personal information with us at your own risk.
At the time of writing your personal information is stored and processed on our servers in Switzerland and in the United States. We don’t foresee this changing, but you can always check the most up-to-date information on our PRIVACY OR LEGAL PAPERS.
We only use your data for the purpose you intend it. For example, we keep a record of your email so you can log into Pix4D, and so we can send you billing reminders if need be. Your information may be shared with third parties if this is necessary for you to effectively use the service. This includes data storage or payment processing. We may also disclose your personal information if required to do so by law.
For more details see our privacy policy.
A global approach
Unlike some other companies, we have chosen to apply the privacy protections recommended in the GDPR globally. That means that no matter where you are in the world, we treat your data with the same level of respect.
Your responsibility
If you are collecting or processing personal information (including geographic location), you need to be mindful of how the GDPR regulations affect you. If the GDPR applies to you, you need need to inform your clients about the systems used to process the data and store it securely.
Your contact preferences
When you sign up or log in, we ask permission to contact you from time to time. Even if we’ve contacted you in the past, the GDPR requires we check you’re okay with this.
Communication preferences
| When you agree... | We may... |
|---|---|
| To be contacted about corporate news, events, products and promotions. | Contact you with news about Pix4D, our products and promotions. For example, we may let you know about a special offer on a product, a new feature, or events where you can meet the Pix4D team. |
| To receive industry insights from Pix4D | Send you industry news, plus case studies and use cases, such as those featured on our website. |
| To know about relevant training information | Send you information about upcoming training events in your area, webinars, and new online tutorials. |
Data privacy preferences
| When you aggree to... | We may... |
|---|---|
| Share personalized usage statistics and participate in research | Analyze user behaviour in our products in order to improve the most used features and invest in developing new features. We may also reach out to you for early feedback regarding your experience with our products. |
| Make your uploaded data available for scientific research | Improve our algorithms and use your data as training data for machine learning. This speeds up the performance and increases the quality of the results our products produce. |
You may change your preferences or unsubscribe to these emails at any time.
However, even if you say ‘no’ to all the above, we may still send you service notifications in order to provide the best experience while using our services, for example if your free trial is about to expire, or a password reset is requested.
Need more details?
You can review our
Privacy and Personal Data Protection policy and Terms of Service at any time. If you have further questions, you can reach the legal team at legal@pix4d.com.