Customer Satisfaction Score
Support plans
We offer support at every level - including during your trial.
Free support
Standard support
Premium support
Products documentation, Community, Video tutorials
Yes
Yes
Yes
Personal support (email ticketing system)
-
Yes
Yes
Guaranteed response time (based on Business Impact)
-
We do our best to respond within one business day
Yes
Phone support
-
-
Yes
Screensharing
-
-
Yes
" Help was really useful. Everything was explained really well, and I feel more confident in what to do. Thanks so much!"
-- Jess Houghton, StreamologyGet the answers you need
Have a look at our technical documentation or join our community