Pix4D Technical support services

Technical Support

How can we help you today?

Support site
BACKGROUND homepage 3D mesh 2

Customer Satisfaction Score

Customer satisfaction score for helpfulness
Customer satisfaction score for fast reply
Customer satisfaction score for quick resolution time

Support plans

We offer support at every level - including during your trial.

Free support
Standard support
Premium support
Price
Free
Included with subscriptions
Products documentation, Community, Video tutorials
Yes
Yes
Yes
Personal support (email ticketing system)
-
Yes
Yes
Guaranteed response time (based on Business Impact)
-
We do our best to respond within one business day
Yes
Phone support
-
-
Yes
Screensharing
-
-
Yes

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" Help was really useful. Everything was explained really well, and I feel more confident in what to do. Thanks so much!"

-- Jess Houghton, Streamology



Get the answers you need
Have a look at our technical documentation or join our community
Didn't find what you were looking for? Contact our support team